ROAKFIT / Support
Support & My ROAKFIT.
Everything after the decision: your order, your installation and your product.
01 / My ROAKFIT Lite
Order & documentsYour gym. Connected.
My ROAKFIT Lite keeps the relationship after the order. It is an order and document area, not a training app.
- Order tracking
- Follow your order through production, delivery and installation.
- Reservation status
- See where your reservation stands at any point.
- Product documents
- The documentation issued for your installed configuration.
- Support
- Raise a question about your order in one place.
02 / Care & protect
Care & protect.
- Warranty
- Cover is set out in the documentation issued with your product.
- Servicing
- Servicing options depend on your product and market.
- Spare parts
- Parts are supplied against your installed configuration.
- Support
- Questions about an installed ROAKFIT are handled directly.
Availability and terms depend on your product and market, and are confirmed in the documentation issued with your order.
03 / Delivery & installation
Into the room.
01
Booking
Delivery is scheduled with you once production completes.
02
Access check
The route into the room is confirmed before the day.
03
Delivery
The cabinet is brought into the room.
04
Installation
Positioned, anchored and commissioned on site.
05
Handover
First open, first close and a walk through the product.
04 / Help centre
Find answers fast.
02
Manuals & guides
Issued for your installed configuration on request.
05 / FAQ
Essential questions.
Through a room review. You share dimensions, access and the condition of the space, and we come back to you before anything is confirmed.
06 / Contact
Get in touch.
Written enquiries only for now. Messages are read and answered individually.